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Privacy Policy

We have taken extensive steps to ensure that any data provided online by yourself cannot be intercepted, viewed or blocked by unauthorised parties. 

For credit card payment, we will only ask for details such as your credit card numbers and expiry date of the card when you make a purchase. 

Other personal information you provide is used: 

  • To fulfil your orders 
  • To contact you so as to provide or obtain information regarding your order(s)
  • For billing arrangements for your order(s) 
  • To monitor sales 

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law). 5. By signing up an account on this site, we may collect and use your personal data for any or all of the following purposes: (a) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you; (b) verifying your identity; (c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; (d) managing your relationship with us; (e) processing payment or credit transactions; (f) sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions; (g) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; (h) any other purposes for which you have provided the information; (i) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and (j) any other incidental business purposes related to or in connection with the above. 6. We may disclose your personal data: (a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or (b) to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 5 above for us. 7. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your expressed consent. Only under special circumstances such as when we need to comply with the law, police investigations or in legal proceedings where such information is relevant, will your personal particulars be given to the relevant authorities.

Please do not share your medicalsupplies.com.sg password with anyone else. Other than logging in to our website, Pharmex/YMS or any of its staff members will not ask you for your password. Always remember to log out when you have finished shopping.

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